Fathom FAQ

Q: Where does Fathom store data?

Fathom stores data in: United States: "All Fathom data is stored in the United States." (help.fathom.video/en/articles/296512). No EU/Sweden residency option. AI sub-processors (Anthropic, OpenAI, Google) are contractually barred from training on user data, with a user-level opt-out for Fathom's own in-house models..

Question 1

How much does Fathom cost?

Accepted Answer

Fathom offers 5 pricing tiers: Free: $0 forever, Premium: $20/month ($16/month annual), Team: $19/user/month ($15/user/month annual). The pricing model is freemium-based.

Question 2

Does Fathom have a free plan?

Accepted Answer

Yes, Fathom offers a free plan: Genuinely unlimited recordings, transcriptions and storage, free forever (1 seat). The ONLY cap is 5 ADVANCED summaries per month, after which the general template remains. Also on free: CRM sync (HubSpot/Salesforce/Close) up to 3 users per domain, personal Zapier, and the public API. NOTE: our previous record listed &#34;5 advanced summaries/month AND 5 premium calls/month&#34; - that was one cap double-counted under two names.

Question 3

Does Fathom support Swedish?

Accepted Answer

Fathom has basic Swedish support. It can transcribe Swedish but accuracy may vary, especially with dialects or specialized terms.

Question 4

Does Fathom offer real-time transcription?

Accepted Answer

Yes, Fathom offers real-time transcription, allowing you to see text as audio is being spoken.

Question 5

Does Fathom identify different speakers?

Accepted Answer

Yes, Fathom can identify and label different speakers in your recordings (speaker diarization).

Question 6

Does Fathom generate AI summaries?

Accepted Answer

Yes, Fathom uses AI to generate summaries of your meetings and transcripts automatically.

Question 7

Can Fathom extract action items?

Accepted Answer

Yes, Fathom can automatically extract action items and tasks from your meetings.

Question 8

What integrations does Fathom support?

Accepted Answer

Fathom integrates with: Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Close, Gmail, Google Docs, Notion, Slack....

Question 9

What platforms is Fathom available on?

Accepted Answer

Fathom is available on: Web, iOS, Desktop app, Chrome extension, API, slack_app.

Question 10

Where does Fathom store data?

Accepted Answer

Fathom stores data in: United States: &#34;All Fathom data is stored in the United States.&#34; (help.fathom.video/en/articles/296512). No EU/Sweden residency option. AI sub-processors (Anthropic, OpenAI, Google) are contractually barred from training on user data, with a user-level opt-out for Fathom's own in-house models..

Question 11

What compliance certifications does Fathom have?

Accepted Answer

Fathom has the following compliance certifications: SOC2_Type_II, HIPAA, GDPR.

Question 12

What languages does Fathom support?

Accepted Answer

Fathom supports: 38 for transcription; only 7 NATIVE for transcribe+summarise (English, Spanish, Dutch, French, Italian, German, Portuguese - Swedish excluded). Other 31 are transcription-only with translation via Ask Fathom..